Q1. What is your MOQ?
MOQ: 1 Pcs. Which is No MOQ.
Q2. Can I get a lower price for large quantity order?
Yes, please check with our sales staff for the details.
Q3. What is the payment terms of your formal order?
We accept payment via TT, Paypal, Western Union, and we offer EXW terms.
Q4.Can you guarantee the product quality?
We offer 3-10 years warranty to our products. We ensure and guarantee the production quality of all products, either sample order or formal order, with LEYOND's quality control process, we achieved less than 0.2% general failure rate, this was based on our sales records in the past 10 years.
Q5. Can you provide OEM and ODM service?
Yes, we can provide OEM and ODM product, with customized label design on the product and carton box. Or customized carton box, and laser print logo on the lamp fixture.
Q6. Can you provide the certificate and test reports?
Yes, please contact our sales staff, we can provide all the certificates, test reports, photometric reports and IES files of each of our luminaire.
Q7.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q8.What is the lead time of your product?
Our standard lead time for sample is 3-5 days, and normal order lead time is 7-10 days. For the large order lead time, please also check with our sales team.